Shipping Policy
1. Shipping Timeline and Rates
Our business days are Monday through Saturday.
- Shipping Method: We currently offer Standard Shipping.
- Shipping Cost: A flat rate of $6.49 USD applies to all orders.
- Order Cutoff Time: 2:00 PM Eastern Time.
- Processing Time: Orders are processed within 3-5 business days.
- Shipping Time: Once processed, delivery takes 7-15 business days.
- Total Estimated Delivery Time: You can expect to receive your order within 10 to 20 business days.
Please note that these are estimated timeframes. Actual delivery times may vary due to factors beyond our control.
2. Shipping Destinations
We currently ship to the United States, Canada, and Australia.
3. Contact Us
For any questions or concerns regarding your order or our shipping policy, please contact us:
- Address: 213 Pinon Ave, Pinole, CA 94564, United States
- Email: support@macdilo.com
- Phone: +1 3035367953
- Business Hours: Monday - Saturday, 9:00 AM - 5:00 PM (PT)