From Order to Delivery How Macdilo Handles Shipping Worldwide

Understanding how an order is processed and delivered is an important part of a confident shopping experience. At Macdilo, we aim to keep every step clear and predictable.

Order Processing

Orders placed before 2:00 PM Pacific Time from Monday to Saturday are processed the same business day. Orders placed after this time or on Sundays and holidays begin processing on the next business day.

Production Timeline

Because each item is made to order, production begins only after the order is confirmed.

Handling times vary depending on the destination and production requirements, ensuring each item meets quality standards before shipping.

Shipping Destinations

Macdilo currently ships to the United States, Canada, Australia, New Zealand, and the United Kingdom.

All orders are shipped using standard shipping directly from our production partners to the customer.

Shipping Costs

A flat shipping rate of 6.49 USD applies to all orders. Free shipping is available for orders totaling 79 USD or more.

Lost or Undelivered Packages

If a package does not arrive within the estimated delivery timeframe, customers may contact our support team for assistance.

If the shipping carrier confirms the package is lost, Macdilo will provide a free replacement or a full refund.

Our goal is to ensure every order arrives safely and as expected.