Equestrian Tack Print Quarter-Zip Top | Horse Bit And Bridle Riding Shirt RIDING927

Equestrian Tack Print Quarter-Zip Top For riders who appreciate the art of equestrian craftsmanship, our Equestrian Tack Print Quarter-Zip Top celebrates the iconic hardware of the saddle with luxurious style and performance.�

Key Features

- Luxury Tack Print Design: Allover gold-toned print featuring an intricate pattern of horse bits, bridle straps, buckles, and braided reins on a rich burgundy base, evoking the elegance of classic equestrian tack.�

- Premium Performance Fabric: Crafted from lightweight, breathable, moisture-wicking stretch fabric that offers gentle compression and all-day comfort in the saddle, ideal for training or competition.�

- Polished Equestrian Fit: Slim tailored silhouette with a matching burgundy stand-up collar and quarter-zip closure, designed to move with you while maintaining a refined, sophisticated look.�

- Heritage Equestrian Style: Pays homage to the timeless tools of the riding trade, making this top a standout piece for any equestrian who values both function and tradition.�

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Whether you�re in the dressage arena, at the stable, or showcasing your equestrian passion, this top lets you carry the art of tack with you in every stitch.

Kindly note that this shirt is designed for everyday casual wear, and is not intended for professional or competitive use.

Overview

At Macdilo, we strive to deliver your custom-made items as quickly and securely as possible. Please review our shipping timelines and fees below to know when to expect your order.

1. Shipping Timeline

• Order Cut-off Time: 2:00 PM (Pacific Time). Orders placed after this time will be processed the next business day.
• Business Days: Our production and shipping teams operate from Monday to Saturday (excluding Holidays).

2. Shipping Costs

A flat shipping rate of 6.49 USD applies to all orders. Free shipping is available for orders totaling 79 USD or more.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your Tracking Number. Please allow 1-3 days for the carrier to update the tracking status in their system.

4. Wrong Address Disclaimer

We want to make sure you receive your package! Please double-check your shipping address at checkout.

• It is the customer's responsibility to provide accurate shipping information.
• Macdilo is not responsible for packages lost or delivered to the wrong address due to customer error.
• If you notice an error after ordering, please contact us immediately (within 6 hours) via email.

5. Lost or Delayed Packages

In the rare event that your package is lost in transit (status not updated for over 15 days) or marked as delivered but not received:

• Please contact us at support@macdilo.com.
• We will investigate with the carrier. If the package is confirmed lost, we will offer a free replacement or a full refund immediately.

6. Contact Us

Email Support: support@macdilo.com

Customer Support Hours: Monday - Saturday, 9:00 AM - 5:00 PM (Pacific Time)

Our online store is open 24/7 for your shopping convenience.

Our Commitment to You

At Macdilo, every product is unique and made-to-order specifically for you. Because of this customized production model, we do not accept returns or replacements for "change of mind," incorrect size selection, or personal preference.

However, your satisfaction is our priority. If there is an issue with the quality or accuracy of your order, we will make it right, guaranteed.

Eligibility for Support

We offer a full refund or a free replacement if your item falls under one of the following categories:

• Damaged: The product arrived torn, broken, or deformed.
• Manufacturing Defect: Poor print quality, peeling, or sewing errors.
• Our Error: We sent the wrong size, color, or design compared to your order.
• Significantly Different: The product differs substantially from the description or mockup.

Please note: All claims must be submitted within 30 days of the delivery date.

"Keep The Item" Policy (Hassle-Free)

We know returning items is inconvenient. To resolve your issue quickly:

• You are NOT required to return the defective product.
• Please feel free to keep, donate, or dispose of the item as you see fit.
• This saves you shipping costs and allows us to send your replacement or refund faster.

How to Request a Refund or Replacement

To start a claim, please follow these steps:

1. Email us at: support@macdilo.com
2. Subject line: "Issue with Order [Your Order Number]"
3. Please include:
   • Your Order Number.
   • Clear photos of the issue (close-up of the defect and the full item).
   • A brief description of the problem.
   • Your preference: Refund or Replacement.

Our support team will review and respond within 24-48 business hours.

Resolution Options

• Refund: Issued directly to your original payment method. Funds typically appear in your account within 3-5 business days.
• Replacement: We will produce and ship a new item to you immediately at no extra cost.

Exclusions

We cannot offer refunds or replacements for:

• Items where the customer selected the wrong size, color, or design.
• Orders lost due to an incorrect shipping address provided by the customer.
• Normal wear and tear or damage caused by improper care/washing.

Contact Us

If you have any questions, please contact us:

Email Support: support@macdilo.com

Customer Support Hours: Monday - Saturday, 9:00 AM - 5:00 PM (Pacific Time)

Our online store is open 24/7 for your shopping convenience.