Black Winter Forest Horse Print Long Sleeve Quarter Zip Riding Top RIDING927

Black long sleeve quarter zip riding top decorated with a whimsical winter forest horse scene across the chest and coordinating snowflake and foliage details running down both sleeves

Crafted from 210 gsm four way stretch performance fabric, this tailored quarter zip top supports comfortable movement for everyday barn wear, casual riding and trail rides

This solid black top has a stand up quarter zip collar and long fitted sleeves. A large circular chest print features a trotting black unicorn at its center, framed by delicate foliage, with two pale horses standing before glowing winter trees behind it. Both sleeves carry a gradient print of snowflakes, delicate branches, and sparkling star details that fades from deep navy to soft red near the shoulders

This printed riding top pairs easily with black or white breeches and tall riding boots for barn days, casual trail rides, and relaxed equestrian outings. Its artistic winter themed print adds a distinctive, personal touch to everyday riding outfits without feeling overly formal

Key Features

• 210 gsm lightweight premium fabric for year round comfort
• Four way stretch supports comfortable movement during riding and daily wear
• Moisture wicking and quick dry performance fabric to stay fresh
• Functional quarter zip closure with stand up collar for flexible styling
• UPF 50 plus sun protection for outdoor riding
• Long sleeve coverage for versatile layering
• Contoured tailored silhouette that retains its shape wash after wash
• Machine washable for effortless care
• Exclusive original winter equestrian print places a magical forest horse scene at center chest with matching snowflake and foliage details along both long sleeves

Designed for everyday equestrian and leisure wear. This top is not intended as technical competition apparel

Overview

At Macdilo, we strive to deliver your custom-made items as quickly and securely as possible. Please review our shipping timelines and fees below to know when to expect your order.

1. Shipping Timeline

• Order Cut-off Time: 2:00 PM (Pacific Time). Orders placed after this time will be processed the next business day.
• Business Days: Our production and shipping teams operate from Monday to Saturday (excluding Holidays).

2. Shipping Costs

A flat shipping rate of 6.49 USD applies to all orders. Free shipping is available for orders totaling 79 USD or more.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your Tracking Number. Please allow 1-3 days for the carrier to update the tracking status in their system.

4. Wrong Address Disclaimer

We want to make sure you receive your package! Please double-check your shipping address at checkout.

• It is the customer's responsibility to provide accurate shipping information.
• Macdilo is not responsible for packages lost or delivered to the wrong address due to customer error.
• If you notice an error after ordering, please contact us immediately (within 6 hours) via email.

5. Lost or Delayed Packages

In the rare event that your package is lost in transit (status not updated for over 15 days) or marked as delivered but not received:

• Please contact us at support@macdilo.com.
• We will investigate with the carrier. If the package is confirmed lost, we will offer a free replacement or a full refund immediately.

6. Contact Us

Email Support: support@macdilo.com

Customer Support Hours: Monday - Saturday, 9:00 AM - 5:00 PM (Pacific Time)

Our online store is open 24/7 for your shopping convenience.

Our Commitment to You

At Macdilo, every product is unique and made-to-order specifically for you. Because of this customized production model, we do not accept returns or replacements for "change of mind," incorrect size selection, or personal preference.

However, your satisfaction is our priority. If there is an issue with the quality or accuracy of your order, we will make it right, guaranteed.

Eligibility for Support

We offer a full refund or a free replacement if your item falls under one of the following categories:

• Damaged: The product arrived torn, broken, or deformed.
• Manufacturing Defect: Poor print quality, peeling, or sewing errors.
• Our Error: We sent the wrong size, color, or design compared to your order.
• Significantly Different: The product differs substantially from the description or mockup.

Please note: All claims must be submitted within 30 days of the delivery date.

"Keep The Item" Policy (Hassle-Free)

We know returning items is inconvenient. To resolve your issue quickly:

• You are NOT required to return the defective product.
• Please feel free to keep, donate, or dispose of the item as you see fit.
• This saves you shipping costs and allows us to send your replacement or refund faster.

How to Request a Refund or Replacement

To start a claim, please follow these steps:

1. Email us at: support@macdilo.com
2. Subject line: "Issue with Order [Your Order Number]"
3. Please include:
   • Your Order Number.
   • Clear photos of the issue (close-up of the defect and the full item).
   • A brief description of the problem.
   • Your preference: Refund or Replacement.

Our support team will review and respond within 24-48 business hours.

Resolution Options

• Refund: Issued directly to your original payment method. Funds typically appear in your account within 3-5 business days.
• Replacement: We will produce and ship a new item to you immediately at no extra cost.

Exclusions

We cannot offer refunds or replacements for:

• Items where the customer selected the wrong size, color, or design.
• Orders lost due to an incorrect shipping address provided by the customer.
• Normal wear and tear or damage caused by improper care/washing.

Contact Us

If you have any questions, please contact us:

Email Support: support@macdilo.com

Customer Support Hours: Monday - Saturday, 9:00 AM - 5:00 PM (Pacific Time)

Our online store is open 24/7 for your shopping convenience.