Payment Methods and Security
1. Accepted Payment Options
At Macdilo, we prioritize the safety of your transactions. We currently utilize PayPal as our primary payment gateway.
- Pay with PayPal: If you have a PayPal account, you can log in and pay quickly using your balance or linked bank account.
- Pay with Credit/Debit Card: Don’t have a PayPal account? No problem! You can pay directly with major cards (Visa, MasterCard, American Express, Discover) via PayPal’s secure Guest Checkout feature. No sign-up is required.
2. Secure Transactions (SSL)
Your security is our top priority.
- We use Secure Socket Layer (SSL) technology to encrypt all data transmitted between your device and our store.
- Macdilo does NOT store your credit card number or sensitive financial information on our servers. All payment processing is handled directly by PayPal’s encrypted servers to ensure maximum protection against fraud.
3. Currency
All prices and transactions are processed in U.S. Dollars (USD).
- If your credit card is issued in a different currency, your bank or PayPal will automatically calculate the exchange rate at the time of purchase.
4. Troubleshooting Payment Issues
If your payment is declined:
- Check that your card details (number, expiry date, CVV) are correct.
- Ensure your billing address matches the address on file with your bank.
- If the issue persists, try using a different card or contact PayPal customer support.
5. Order Confirmation
Upon successful payment, an order confirmation email will be sent to the email address provided at checkout immediately. This email serves as your receipt.
6. Contact Us
Business Address: 213 Pinon Ave, Pinole, CA 94564, United States
Email Support: support@macdilo.com
Customer Support Hours: Monday – Saturday, 9:00 AM – 5:00 PM (Pacific Time)
Our online store is open 24/7 for your shopping convenience.