Privacy Policy

Effective Date: January 19, 2026

1. Introduction

Welcome to Macdilo (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit or make a purchase from our website (the “Site”). By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that helps us serve you better.

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information, including your name, billing address, shipping address, payment information (including credit card numbers via PayPal), email address, and phone number.
  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Order Information: We collect details about the products you buy, the time of transaction, and your transaction history.

3. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • WooCommerce: We use WooCommerce to power our online store.
  • PayPal: We use PayPal to process payments securely.
  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site.
  • Compliance with Laws: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Cookies and Tracking Technologies

We use cookies to improve your experience.

  • Essential Cookies: Required for the website to function (e.g., keeping items in your cart).
  • Analytics Cookies: Help us track website traffic and performance.
  • Marketing Cookies: Used to deliver relevant advertisements to you on other platforms.

6. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

7. Your Rights (GDPR and CCPA)

  • European Residents (GDPR): If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
  • California Residents (CCPA): Under the California Consumer Privacy Act, you have the right to request what personal information we collect, use, and disclose. You also have the right to request that we delete your personal information.
  • To Exercise These Rights: Please contact us through the contact information below.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

9. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

10. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Business Address: 213 Pinon Ave, Pinole, CA 94564, United States

Email Support: support@macdilo.com

Customer Support Hours: Monday – Saturday, 9:00 AM – 5:00 PM (Pacific Time)

Our online store is open 24/7 for your shopping convenience.